LOADWISE / PRIVACY

Privacy and your enquiry

This page explains how information submitted through the Loadwise freight website is intended to be used. Enquiries are not used for unrelated marketing without your separate choice.

Company / data controllerLOADWISE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Białoruska 7/74, 30-638 Kraków, Polska

KRS 0000895908 · NIP 2810097759 · REGON 388702081

info@loadwise.eu

Information we use

Company and contact details, email and optional phone; route, cargo, dates and shipment frequency; language, the enquiry page, campaign parameters and your choices. Providing the fields marked required is necessary to handle the online request. We do not request payment details or sensitive personal data.

Purpose and legal basis

We use your request to answer transport enquiries and organise requested next steps. Where you request steps before a contract to which you would be a party, Article 6(1)(b) GDPR applies; for business representatives, our legitimate interest in responding to business correspondence applies under Article 6(1)(f). Optional marketing requires your separate consent under Article 6(1)(a); declining it does not affect the enquiry or checklist.

Recipients and hosting

Authorised Loadwise staff and contracted hosting and communications providers may access information as needed for their tasks. The website runs on Sites using Cloudflare infrastructure; its enquiry store uses Cloudflare D1. Approved integrations may transmit the request to Loadwise’s sales workspace and transactional email service. These integrations are disabled until their recipients and permissions are configured. No information is sold.

Storage and international processing

We keep information only as needed to answer and follow up the request, meet applicable duties or handle claims. Optional marketing continues until consent is withdrawn or the purpose ends. Before enabling providers that process outside the EEA, Loadwise must verify the destination and applicable GDPR transfer safeguards.

Your rights

You may request access, correction, erasure or restriction, and portability where applicable. You may object to processing based on legitimate interests, and withdraw marketing consent at any time without affecting earlier lawful processing. Contact info@loadwise.eu. You may lodge a complaint with Poland’s President of the Personal Data Protection Office (UODO) or your competent supervisory authority. No decision producing legal or similarly significant effects is made solely by automated processing through this site.

Preferences and external links

The site stores an essential cookie preference and does not load advertising or analytics scripts. Campaign information is supplied with your enquiry rather than used to install tracking storage. WhatsApp is an optional external link; opening it takes you to that provider’s service and its privacy terms.

11.11.2026